Policies and Procedures


OUR POLICIES FOR BRIDES

Our Bridal packages require a reservation prior to the wedding date. A 50% non-refundable down payment is due at the time of reservation and some packages may include additional fees. All Wedding Party & Bridal service appointment cancellations will need to be made 90 days before the scheduled appointment date(s).

OUR POLICY FOR OUR EVERYDAY GUESTS

If you need to cancel your appointment, please be sure to give us a minimum of a 24-hour notice. This allows other guests to book an appointment during this time slot. Any appointments that are canceled with less than a 24-hour notice are subject to a cancellation fee of 50% of all scheduled service(s). Any appointments that are no show will be subject to 100% of all the scheduled service(s).

GRACE & EXCEPTIONS

We understand that accidents happen, people get sick and/or emergencies occur. We will do our best to accommodate these rare occasions with grace Unfortunately, we do keep a record of these occurrences to prevent abuse of the policy. We implement this simply to ensure that everyone has an opportunity to get in and everyone’s time is respected.

Thank you for your understanding!